Privacy Policy for Tuner

Last updated 9 September 2026

Tuner collects nothing about you. There are no accounts, no analytics, no tracking, no advertising, and no third-party SDKs reporting on what you do. The developer never receives your viewing activity, your provider details, or any other information from the app.

What Tuner is

Tuner is a player for an IPTV service you already subscribe to. It supplies no channels or content of its own. You enter the details of a provider you have chosen, and Tuner plays what that provider sends you.

Where Tuner connects

Every network request Tuner makes goes to an address you or your provider supplied. There are no others:

• Your IPTV provider — to sign in, list your channels, and play streams.
• The programme guide (XMLTV/EPG) address you entered, if you entered one.
• Channel logo images, at whatever addresses your playlist lists.
• Apple's iCloud/CloudKit servers, if Sync to Apple Account is on — see below.

Tuner sends no request to the developer, and there is no server operated by the developer for it to talk to. Your provider will see your requests, as it would for any player; how it handles that is covered by its own privacy policy, not this one.

What is stored, and where

• On your Apple TV. Your settings, favourites, hidden and locked channel groups, recently watched channels, reminders, and a cached copy of the programme guide.
• In the device keychain. Your provider password, and your Parental Controls PIN if you set one. The PIN never leaves the device; the provider password does, if Sync to Apple Account (below) is on.

Sync to your Apple Account

Tuner can carry your saved provider sign-ins — including the password — in your Apple Account, so reinstalling the app does not mean typing your provider's address and password again. This is on by default and can be turned off in Settings › Providers › Sync to Apple Account.

When it is on, that information is held in your own private CloudKit database, under your Apple Account, encrypted and readable only by your own signed-in devices. It goes to Apple, not to the developer, who has no access to it and no way to read it. Turning the setting off stops Tuner keeping it up to date — it does not delete what's already there. To remove it, use "Remove from Apple Account" in the same Settings screen.

Purchases

Tuner Pro is sold as a monthly subscription or a one-time lifetime purchase, both handled entirely by Apple. Tuner never sees or stores your payment details. The developer receives only Apple's ordinary, anonymous sales reporting — never your name, address, or card.

Children

Tuner is not directed at children. Because the channels come from a provider you choose, their content is not rated or reviewed by the developer, which is why the app is rated 17+. Parental Controls, which let you require a PIN before a channel group will play, are included free.

Data sharing

None. There is nothing collected to share, sell, or disclose. Tuner does not track you across apps or websites, and does not use your data for advertising.

Changes

If this policy changes, the date at the top changes with it, and material changes will be noted in the app's release notes.

Contact

Questions about this policy can be sent to tuner@wxwmedia.uk.